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Terms & Conditions

Conditions of entry

We at OTHERWORLD want you to have an awesome experience and for all those around you to do so also. We have three mantras that we wish for you to adopt whilst here:

Be curious. Be cool. Be respectful with the art.

Oh, we also need to insist on:

Entry and participation being subject to these Conditions of Entry and all instructions and rules provided by staff.

All entrants must hold a valid pre-booking or box office ticket upon entry.

Before purchasing tickets, carefully review the event/session/price details. Incorrect selection of tickets, change in personal circumstance, change of mind, and/or dislike of an event does not entitle the purchaser to a refund or exchange.

OTHERWORLD reserves the right to, without refund, refuse admission to, or eject, any person whose conduct is deemed to be disorderly, who uses vulgar or abusive language, or who otherwise fails to comply with our Terms and Conditions or behaves in a manner that would place OTHERWORLD in breach of its approvals.

All entrants under the age of 16 must be accompanied and supervised by parent or guardian at all times and receive parent or guardian permission to participate.

If you have missed your booked session time we will try to slot you in if there is a gap, but unfortunately if you missed your session there is no guarantee that we can fit you in to another session.

There are no refunds for missed sessions. No food or drinks are permitted to be brought and consumed inside OTHERWORLD.